Question 1

What payment methods are accepted?

Accepted Answer

We accept Visa, Mastercard, Apple Pay, and Google Pay.

Question 2

What currency are prices in?

Accepted Answer

All prices are listed and charged in Singapore Dollars (SGD).

Question 3

Is the checkout secure?

Accepted Answer

Yes. All transactions are processed over a secure HTTPS connection with SSL encryption.

Question 4

How much does shipping cost?

Accepted Answer

Shipping is free on every order within Singapore.

Question 5

How long does processing take?

Accepted Answer

Orders are processed within 1–2 business days after payment confirmation.

Question 6

When will my order arrive?

Accepted Answer

Estimated delivery is 5–7 business days from dispatch.

Question 7

Will I receive tracking?

Accepted Answer

Yes. You will receive a confirmation email with tracking information where available.

Question 8

What is your return policy?

Accepted Answer

We offer 30-day returns on unused items in original condition and packaging.

Question 9

Is there a warranty?

Accepted Answer

Every ANODEX Turbo Handheld Fan is backed by a 1-year limited warranty against manufacturing defects.

Question 10

How do I request a return or warranty claim?

Accepted Answer

See answer on anodex.store/faq.

Frequently asked questions

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